Selected work
MEDICAL

A new channel. Qualified demand.

114 first-time treatment inquiries from $2,757.73 in media. Admissions and revenue remain unreported.

27Client-verified qualified inquiries in 14 days
Meta AdsQualified inquiriesMedia only
01 / THE DETAIL

A national addiction-treatment provider opened a paid social channel it never had

First-time treatment inquiries · first 14 days of a new channel

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First-time treatment inquiries · first 14 days of a new channel

$2,757.73 of media, at $24.19 per inquiry. The client’s own admissions team verified 27 as qualified.

Jul 30 – Aug 12, 2026 · channel launch, no paid social program existed before this window

  • People who asked about treatment for the first time, in 14 days 114 From a channel that did not exist on Jul 29
  • Verified as qualified by the client’s own admissions team 27 Their judgment, not ours
  • Ad cost per first-time inquiry $24.19 $102.14 per verified qualified inquiry · media only, fee not included
01
THE WORKING DETAIL
A

People who asked about treatment for the first time, in 14 days 114 From a channel that did not exist on Jul 29

B

Verified as qualified by the client’s own admissions team 27 Their judgment, not ours

C

Ad cost per first-time inquiry $24.19 $102.14 per verified qualified inquiry · media only, fee not included

Evidence → decision → action
02 / THE DETAIL

114 first-time inquiries, 27 verified qualified

First 14 days: 114 first-time inquiries, 27 verified qualified by the client’s admissions team. A third stage, admissions, is pending and deliberately not charted.

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First 14 days: 114 first-time inquiries, 27 verified qualified by the client’s admissions team. A third stage, admissions, is pending and deliberately not charted.

Source: CallRail first-time conversations, source-filtered to Facebook Ads and Instagram Ads. Forms: Jul 30 – Aug 12, 2026 (14 days). Calls: Aug 1 – 12, 2026 (12 days; tracking numbers went live Aug 1). Qualification: thumbs-scored in CallRail by the client’s admissions staff. A third stage, admissions, is pending and deliberately not charted.

Not claimed on this page: admissions, collected revenue, and any return multiple. Those figures are pending the client’s records.

When an agency shows you a return number without them, ask where it came from.

02
114 first-time inquiries, 27 verified qualified
A

First 14 days: 114 first-time inquiries, 27 verified qualified by the client’s admissions team.

B

Source: CallRail first-time conversations, source-filtered to Facebook Ads and Instagram Ads.

C

Not claimed on this page: admissions, collected revenue, and any return multiple.

Evidence → decision → action
03 / THE DETAIL

Money out, verdict unknowable

Three agencies had run this account before. After each one, the provider could not answer the only question that matters: which admissions, if any, came from the marketing.

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Three agencies had run this account before. After each one, the provider could not answer the only question that matters: which admissions, if any, came from the marketing.

The ads may have worked or may not have. Nobody could tell, because inquiries were never tracked to their source, never scored for quality, and never followed to an admission. That is the most expensive kind of spend: money out, verdict unknowable.

03
Money out, verdict unknowable
A

Three agencies had run this account before.

B

The ads may have worked or may not have.

Evidence → decision → action
04 / THE DETAIL

Not a demand problem, a measurement problem

The assumed problem was demand, not enough people reaching out. The real constraint was measurement. Demand was there; the evidence for that is on this page.

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The assumed problem was demand, not enough people reaching out. The real constraint was measurement. Demand was there; the evidence for that is on this page.

What was missing was a system where every inquiry carries its source, gets a quality verdict from the people who actually talk to families, and can be followed to an admission. Without that system, no budget decision on this account could ever be defended.

04
Not a demand problem, a measurement problem
A

The assumed problem was demand, not enough people reaching out.

B

What was missing was a system where every inquiry carries its source, gets a quality verdict from the people who actually talk to families, and can be followed to an admission.

Evidence → decision → action
05 / THE DETAIL

Measurement first, then one controlled channel

The admissions team scores every inquiry directly in the call platform. “Qualified” means their staff judged the person a fit for treatment, a definition we cannot grade our own homework against.

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The admissions team scores every inquiry directly in the call platform. “Qualified” means their staff judged the person a fit for treatment, a definition we cannot grade our own homework against.

A single Meta program at a set daily spend, so the first two weeks would produce a clean read instead of a tangle of channels nobody can untangle later.

  • 01 Built the measurement before the launch
  • 02 Put the quality verdict in the client’s hands
  • 03 Launched one channel, controlled, at a fixed daily budget
05
Measurement first, then one controlled channel
A

01 Built the measurement before the launch

B

02 Put the quality verdict in the client’s hands

C

03 Launched one channel, controlled, at a fixed daily budget

Evidence → decision → action
06 / THE DETAIL

The lead flow is ours, the answer rate is theirs

The provider’s intake team answered 29 of the 31 first-time calls in the window, around-the-clock staffing that most businesses cannot match, and its admissions staff scored inquiries in the tracking platform instead of on scratch paper.

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The provider’s intake team answered 29 of the 31 first-time calls in the window, around-the-clock staffing that most businesses cannot match, and its admissions staff scored inquiries in the tracking platform instead of on scratch paper.

The lead flow is ours; the answer rate and the qualification discipline are theirs.

What went sideways. The default call-tracking event we first sent to Meta scored 3.4 out of 10 on match quality, too weak to train the system on. We scrapped it and built a custom conversion event around the admissions team’s own scoring, which reached 7.5 out of 10. Target is 9.5.

The first version of the tracking was not good enough, and saying so is cheaper than pretending otherwise.

06
The lead flow is ours, the answer rate is theirs
A

The provider’s intake team answered 29 of the 31 first-time calls in the window, around-the-clock staffing that most businesses cannot match, and its admissions staff scored inquiries in the tracking platform instead of on scratch paper.

B

The lead flow is ours; the answer rate and the qualification discipline are theirs.

C

What went sideways.

Evidence → decision → action
07 / THE DETAIL

Every figure here is media only

Every cost figure on this page is media-only. What a qualified inquiry is worth in collected revenue is the client’s number, and it is not on this page because it has not been verified yet.

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Every cost figure on this page is media-only. What a qualified inquiry is worth in collected revenue is the client’s number, and it is not on this page because it has not been verified yet.

The full-cost math gets published the day the admissions data closes, not before.

  • Media spend (Meta, Jul 30 – Aug 12) $2,757.73
  • Agency fee not included in these figures
  • Media cost per first-time inquiry $24.19
  • Media cost per verified qualified inquiry $102.14
07
Every figure here is media only
A

Media spend (Meta, Jul 30 – Aug 12) $2,757.73

B

Agency fee not included in these figures

C

Media cost per first-time inquiry $24.19

D

Media cost per verified qualified inquiry $102.14

Evidence → decision → action
08 / THE DETAIL

Everything behind the numbers above

The funnel, the cost basis, how an inquiry was counted, what the attribution cannot see, and what this does not prove. All of it below, unedited.

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The funnel, the cost basis, how an inquiry was counted, what the attribution cannot see, and what this does not prove. All of it below, unedited.

08
Everything behind the numbers above
A

The funnel, the cost basis, how an inquiry was counted, what the attribution cannot see, and what this does not prove.

Evidence → decision → action
09 / THE DETAIL

The funnel, first 14 days

Pending rows are shown, not hidden · the table scrolls sideways on a narrow screen

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Pending rows are shown, not hidden · the table scrolls sideways on a narrow screen

No before column appears because no comparable before period exists: this channel launched Jul 30, 2026. Zero is the honest baseline, and a zero bar is not charted. Pending rows are shown, not hidden; they are the difference between this page and a claim.

  • Columns: Stage | Count | Media cost per
  • Stage: First-time form submissions (Jul 30 – Aug 12) | Count: 83 | Media cost per: Not reported
  • Stage: First-time phone calls (Aug 1 – 12) | Count: 31 | Media cost per: Not reported
  • Stage: First-time calls answered | Count: 29 of 31 | Media cost per: Not reported
  • Stage: All first-time inquiries | Count: 114 | Media cost per: $24.19
  • Stage: Verified qualified (client admissions scoring) | Count: 27 | Media cost per: $102.14
  • Stage: Admissions attributed to this channel | Count: Pending | Media cost per: Pending
  • Stage: Collected revenue from these admissions | Count: Pending | Media cost per: Pending
09
The funnel, first 14 days
A

Columns: Stage | Count | Media cost per

B

Stage: First-time form submissions (Jul 30 – Aug 12) | Count: 83 | Media cost per: Not reported

C

Stage: First-time phone calls (Aug 1 – 12) | Count: 31 | Media cost per: Not reported

D

Stage: First-time calls answered | Count: 29 of 31 | Media cost per: Not reported

Evidence → decision → action
10 / THE DETAIL

How an inquiry was counted

An inquiry is a first-time conversation in CallRail, a phone call from a number never seen before on this account, or a form submission from a new contact, attributed by CallRail to Facebook Ads or Instagram Ads. Repeat contacts are excluded by the first-time filter.

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An inquiry is a first-time conversation in CallRail, a phone call from a number never seen before on this account, or a form submission from a new contact, attributed by CallRail to Facebook Ads or Instagram Ads. Repeat contacts are excluded by the first-time filter.

“Qualified” means the client’s admissions staff, who speak with every caller, marked the inquiry as a treatment fit using the thumbs scoring inside CallRail. Magister does not score its own leads. Qualification tagging was still being applied across the window; 27 is the count verified at publication and may rise as scoring completes, in which case this page will be updated with the new date.

10
How an inquiry was counted
A

An inquiry is a first-time conversation in CallRail, a phone call from a number never seen before on this account, or a form submission from a new contact, attributed by CallRail to Facebook Ads or Instagram Ads.

B

“Qualified” means the client’s admissions staff, who speak with every caller, marked the inquiry as a treatment fit using the thumbs scoring inside CallRail.

Evidence → decision → action
11 / THE DETAIL

Attribution and what it cannot see

Attribution is CallRail source tracking: dynamic numbers and form capture tied to ad-click sessions, filtered to Meta sources. It cannot see a person who saw an ad, told a family member, and had that family member call the facility’s main line directly. It cannot yet see which inquiries became admissions, because the provider’s admissions records are not yet mapped to inquiry source.

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Attribution is CallRail source tracking: dynamic numbers and form capture tied to ad-click sessions, filtered to Meta sources. It cannot see a person who saw an ad, told a family member, and had that family member call the facility’s main line directly. It cannot yet see which inquiries became admissions, because the provider’s admissions records are not yet mapped to inquiry source.

Both gaps run in one direction: they undercount, not overcount, what the channel produced.

11
Attribution and what it cannot see
A

Attribution is CallRail source tracking: dynamic numbers and form capture tied to ad-click sessions, filtered to Meta sources.

B

Both gaps run in one direction: they undercount, not overcount, what the channel produced.

Evidence → decision → action
12 / THE DETAIL

Cost basis

Media spend of $2,757.73 is the Meta spend for the reported window. Cost per inquiry ($2,757.73 ÷ 114 = $24.19) and cost per verified qualified inquiry ($2,757.73 ÷ 27 = $102.14) are media-only figures. They exclude the agency fee, software, and internal labor, and they are labeled media-only everywhere they appear. No return multiple is stated anywhere on this page because no revenue figure has been verified.

Explore the details +

Media spend of $2,757.73 is the Meta spend for the reported window. Cost per inquiry ($2,757.73 ÷ 114 = $24.19) and cost per verified qualified inquiry ($2,757.73 ÷ 27 = $102.14) are media-only figures. They exclude the agency fee, software, and internal labor, and they are labeled media-only everywhere they appear. No return multiple is stated anywhere on this page because no revenue figure has been verified.

12
Cost basis
A

Media spend of $2,757.73 is the Meta spend for the reported window.

Evidence → decision → action
13 / THE DETAIL

What an inquiry is worth: benchmarks, quarantined

External context only. None of the figures below are this client’s results, and they are deliberately kept out of every headline, chart, and cost figure above.

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External context only. None of the figures below are this client’s results, and they are deliberately kept out of every headline, chart, and cost figure above.

A 2026 secret-shopper study of more than 1,000 US facilities (startyourrecovery.org, published 2026) puts average pricing near $1,078 per detox day and $916 per residential day, implying roughly $34,000 in gross billings for detox plus 30 days residential, and a commercially insured admission at roughly $20,000 to $60,000 in potential episode revenue. Billed is not collected, and collected is not profit.

A defensible way to value a qualified inquiry is: admission rate × expected collected revenue × contribution margin. At illustrative benchmark assumptions of 10% × $25,000 × 25%, one qualified inquiry is worth about $625 in expected contribution. Plug in your own facility’s numbers, yours are the only ones that matter. This client’s actual admission rate, collected revenue, and margin were not available at publication, which is exactly why no return claim appears above.

13
What an inquiry is worth: benchmarks, quarantined
A

External context only.

B

A 2026 secret-shopper study of more than 1,000 US facilities (startyourrecovery.org, published 2026) puts average pricing near $1,078 per detox day and $916 per residential day, implying roughly $34,000 in gross billings for detox plus 30 days residential, and a commercially insured admission at roughly $20,000 to $60,000 in potential episode revenue.

C

A defensible way to value a qualified inquiry is: admission rate × expected collected revenue × contribution margin.

Evidence → decision → action
14 / THE DETAIL

Outside factors in the window

None observed. No pricing change, no new facility opening, and no other paid channel launched during the window. The provider’s existing organic and referral inquiry flow continued in parallel and is excluded from every count on this page by the source filter.

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None observed. No pricing change, no new facility opening, and no other paid channel launched during the window. The provider’s existing organic and referral inquiry flow continued in parallel and is excluded from every count on this page by the source filter.

14
Outside factors in the window
A

None observed.

Evidence → decision → action
15 / THE DETAIL

Exhibit A

Meta Ads Manager campaign table for the reported window, showing the active conversion campaign, its daily budget, amount spent, and results against the custom qualified-inquiry event. Published version carries redaction bars over the ad account ID and the two campaign-name brand tokens; spend, budget, and result columns remain visible. Supplied as a separate image file; bars applied before publication.

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Meta Ads Manager campaign table for the reported window, showing the active conversion campaign, its daily budget, amount spent, and results against the custom qualified-inquiry event. Published version carries redaction bars over the ad account ID and the two campaign-name brand tokens; spend, budget, and result columns remain visible. Supplied as a separate image file; bars applied before publication.

Alt text for published image: “Meta Ads Manager table showing the active campaign at a $333 daily budget with $1,320.26 spent and 13 custom qualified-inquiry conversions at $101.56 each; account and campaign names redacted.”

15
Exhibit A
A

Meta Ads Manager campaign table for the reported window, showing the active conversion campaign, its daily budget, amount spent, and results against the custom qualified-inquiry event.

B

Alt text for published image: “Meta Ads Manager table showing the active campaign at a $333 daily budget with $1,320.26 spent and 13 custom qualified-inquiry conversions at $101.56 each; account and campaign names redacted.”

Evidence → decision → action
16 / THE DETAIL

What this does not prove

This page proves demand and lead quality on a new channel in its first 14 days. It does not prove admissions, revenue, or return on investment, those stages are pending and marked as such. It is a launch read, not a mature program: 14 days is long enough to prove the channel produces qualified inquiries at a known media cost, and not long enough to prove anything else.

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This page proves demand and lead quality on a new channel in its first 14 days. It does not prove admissions, revenue, or return on investment, those stages are pending and marked as such. It is a launch read, not a mature program: 14 days is long enough to prove the channel produces qualified inquiries at a known media cost, and not long enough to prove anything else.

Transfer depends on facts most providers do not share with this client: national multi-facility capacity, LegitScript-certified advertising access, and intake staffing that answers 29 of 31 calls at all hours. A single-facility program without those conditions should expect different numbers.

Results are specific to this client’s market, service, budget, capacity, and timeframe and are not a guarantee of similar outcomes.

Individual results vary. This is general information, not medical advice.

Industry pricing figures cited above are external benchmark data with a named source and date. They are not this client’s results and are not used in any figure on this page.

  • 01 Results are client-specific
  • 02 Not medical advice
  • 03 Benchmarks are external
16
What this does not prove
A

01 Results are client-specific

B

02 Not medical advice

C

03 Benchmarks are external

Evidence → decision → action
17 / THE DETAIL

If your reporting stops at “leads” you cannot tell whether your marketing works

This provider spent three agencies’ worth of budget before anyone could trace an inquiry to its source. The fix was not more ads, it was a measurement system built before the first dollar of the relaunch. If you cannot map source to inquiry to admission in your own account today, that is the first thing to repair, and it is what we audit first.

Explore the details +

This provider spent three agencies’ worth of budget before anyone could trace an inquiry to its source. The fix was not more ads, it was a measurement system built before the first dollar of the relaunch. If you cannot map source to inquiry to admission in your own account today, that is the first thing to repair, and it is what we audit first.

45 minutes. No deck. No pitch. If we cannot find the money in your account, we say so on the call.

17
If your reporting stops at “leads” you cannot tell whether your marketing works
A

This provider spent three agencies’ worth of budget before anyone could trace an inquiry to its source.

B

45 minutes.

Evidence → decision → action
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